Nigeria has urged member states of the Economic Community of West African States (ECOWAS) to address the widening digital gap that hinders cross-border motor insurance operations, warning that weak technology continues to delay claims settlement.

The call was made just after the inaugural 2026 zonal meeting of the ECOWAS Brown Card Scheme, where stakeholders pressed for coordinated digital reforms to improve efficiency, transparency and speed in processing cross-border claims.

Speaking at the forum, Commissioner for Insurance, Olusegun Omosehin, said the urgency reflects broader changes across the region’s insurance landscape.

“This meeting comes at a critical time for the West African insurance industry, as we respond to regulatory reforms, technological change and the growing demand for deeper regional integration,” he said, urging compliance with operational standards and prompt settlement of valid claims.

Chairman of the Council of Bureaux, Habib Dia, warned that uneven digital capacity across member states could undermine the scheme.

“A system is only as strong as its weakest link,” Dia said, calling for aligned data systems, stronger cybersecurity, and sustained investment in digital infrastructure.

Secretary General of the scheme, Winfred Kwasi Dodzih, said Nigeria’s renewed engagement would boost regional trade, cooperation and employment, especially as operations shift from paper-based processes to digital platforms.
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Chairman of the Nigerian National Bureau, Lucas Durojaiye, added that the scheme was entering a new phase requiring inclusive and interoperable digital systems across all member states.

The ECOWAS Brown Card Scheme provides third-party insurance coverage for victims of road accidents involving foreign motorists and remains a key instrument supporting free movement within the region.