The Nigeria Immigration Service (NIS) has initiated a probe following online reports alleging widespread extortion by personnel along the Lagos-Seme border corridor.

Consequently, the Comptroller General of Immigration, Kemi Nandap, has ordered the immediate suspension of the comptrollers overseeing the affected commands to pave the way for a transparent probe.

In a statement signed by the Service Public Relations Officer, DCI Akinsola Akinlabi, the Comptroller General unequivocally condemned the actions depicted in the reports, describing such conduct as unacceptable and a direct violation of the core values and operational standards of the Service.

The NIS leadership directed a thorough investigation to identify every officer involved, ensuring that appropriate disciplinary measures are applied with immediate effect to those found wanting.

The Service reassured the general public of its unwavering commitment to delivering professional and efficient services at all points of entry and exit.

It maintained that no act undermining public trust or tarnishing the integrity of the institution will be condoned.

To support this mandate, the NIS encouraged citizens to report misconduct through its 24-hour contact centre numbers and official social media handles, as internal mechanisms are being strengthened to uphold accountability.

Akinkabi said the move reinforces the service’s mission to facilitate lawful migration while maintaining the highest levels of discipline and professionalism across its various formations.

Allegations of extortion along the corridor resurfaced recently through online videos and reports that drew public attention to the conduct of immigration personnel stationed there.

Nandap, who assumed office as Comptroller-General in January 2024, had earlier said her tenure would be marked by discipline and public accountability.

At the decoration of newly promoted comptrollers earlier this year, she charged officers to uphold the integrity of the service.

In Friday’s statement, the service said it is committed to “professional, transparent, and efficient services at all points of entry and exit,” adding that it “will not condone any act that undermines public trust or tarnishes the integrity of the Service.”

“The Nigeria Immigration Service remains resolute in its mission to serve with integrity, discipline, and professionalism while facilitating lawful migration,” the statement added.

It urged members of the public to report misconduct through the service’s official social media channels on X, Instagram, and Facebook, all under the handle @nigimmigration, or via its 24-hour contact centre lines: 09121900655, 09121556359, and 09121477092.

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